Very happy with excellent customer service from BidetKing, and this bidet. It has all the features we wanted at a really reasonable price. We've had it for just a couple months now. Easy to install. User presets are handy, and the 1 touch button that does an oscillating wash followed by a dry, timed. The water comes out warm instantly. At first the stream seemed TOO intense, too targeted/narrow. We ran one of the 2 self-cleaning settings and the stream widened. So we're keeping up with that now. The dryer is plenty strong and warm. The stream is very powerful, I use 3, cannot bring myself to use level 5, and there is even a super intense setting that I haven't needed, but probably closer to an enema setting. We also tried the Alpha UX Pearl after this one on a different toilet, and it seems just about the same to us (different remote, no colored lights, dryer seems stronger, stream doesn't have that intense setting, not as slim). Happy with both. For context, this is our first bidet seat, just used a ton of this style in Japan and like many other travelers, had to buy one when we got home.
