I was sent the wrong size toilet seat and customer service was very quick to respond and sent the right replacement right away, with no hassle, thanks for excellent customer support.

Works great! Didn’t even have to pair.

The original remote lasted nearly 5 years, and would probably have kept going if I hadn't dropped it on the floor at 2 in the morning.
BidetKing responded promptly and sent me a new remote right away. I would request one more feature on the remote: a backlight. At 2 in the morning, a backlit display would be a most desirable feature.

the Bio Bidet is the best bidet seat we have ever used, it’s been a true lifesaver in our home as I have a spinal coed injury. Regardless, i would highly recommend this Bidet seat to anyone. Replacing the remote was a breeze.

A little pricey but arrived at the estimated time. Works perfectly. Not an aftermarket remote. Good experience.