The pre-paid shipping label made things very easy and convenient. It was sent to my e-mail address without hesitation and very quickly. I was able to apply it to the item I was returning in exchange for another one at the same price. I took it to the UPC store on Thursday and to my surprise, on Saturday, the exchange Bidet was sitting on my doorstep. Honestly, I was able to get the exchange even quicker than my initial order. Very efficient. Thank you.
Best way to be nice & fresh during the hot summer months. Nice & Clean during the winter❤️
The return policy and provision of the return label was timely and effective.
It was an expensive mistake on my part, but that's life. Unit shipped fast and was delivered fast.
It’s never fun to have to pack up something and send it back but the prepaid shipping label took some of the stress away. I didn’t have to worry about addressing it wrong and sending it to the wrong place. It also provided reassurance that yes, they have approved of the return.
