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I ordered a pair of bolts. One bolt is needed on each side of the toilet seat hinge. Unfortunately you only sent one bolt. I will need a second bolt.
Thank you,
Dennis Doering
PO Box 839
Cedar City, Utah 84721
I ordered two bolts and only received one. Not to pleased with this
Pictures of bolts on site very helpful. I was not sure I would find them anywhere. Service was good.
Fast, (Mostly) Free Shipping
With multiple warehouses we can reach most of the US in 2 days with our free ground shipping.
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Low Prices, Happy Butts
We offer the lowest prices in the industry and have the happiest customers. Read our reviews!
Items on BidetKing.com may display a List Price or other strike-through pricing or saving information on the product detail or category page.
The List Price is the suggested retail price of a new product as provided by a manufacturer, supplier, or seller. BidetKing.com will only display a List Price if the product was purchased by customers on BidetKing.com or offered by other retailers at or above the List Price in the past 90 days. List prices may not necessarily reflect the prevailing market price of a product.
Based on savings from the "List" price, items may also have a dollar value or percentage-off display.
To report a strike-through price issue, please contact us at support@bidetking.com
Items on BidetKing.com may display a List Price or other strike-through pricing or saving information on the product detail or category page.
The List Price is the suggested retail price of a new product as provided by a manufacturer, supplier, or seller. BidetKing.com will only display a List Price if the product was purchased by customers on BidetKing.com or offered by other retailers at or above the List Price in the past 90 days. List prices may not necessarily reflect the prevailing market price of a product.
Based on savings from the "List" price, items may also have a dollar value or percentage-off display.
To report a strike-through price issue, please contact us at support@bidetking.com
Items on BidetKing.com may display a List Price or other strike-through pricing or saving information on the product detail or category page.
The List Price is the suggested retail price of a new product as provided by a manufacturer, supplier, or seller. BidetKing.com will only display a List Price if the product was purchased by customers on BidetKing.com or offered by other retailers at or above the List Price in the past 90 days. List prices may not necessarily reflect the prevailing market price of a product.
Based on savings from the "List" price, items may also have a dollar value or percentage-off display.
To report a strike-through price issue, please contact us at support@bidetking.com
- The custom bidet toilet combinations ship for free via Fedex/UPS Ground to the continential US only. They cannot be shipped to HI, AK, or internationally at this time. Expedited shipping is not currently available.
- The toilet will be shipped separately from the bidet seat itself and require an extra 1-2 days of processing due to its size and weight. The shipping weight of the toilet is about 110lbs, please plan accordingly during delivery.
- Transit time for the toilet will be roughly 2-9 business days depending on location.
- Transit time for the bidet seat will be roughly 2-5 business days depending on location.
- Please check the toilet for damages upon receipt and notify us within 5 days of delivery of any issues so we can expedite the damage claim and send a replacement. We cannot guarantee damage claims will be honored if we are not notified within this window.
- The custom bidet toilet combinations ship for free via Fedex/UPS Ground to the continential US only. They cannot be shipped to HI, AK, or internationally at this time. Expedited shipping is not currently available.
- The toilet will be shipped separately from the bidet seat itself and require an extra 1-2 days of processing due to its size and weight. The shipping weight of the toilet is about 110lbs, please plan accordingly during delivery.
- Transit time for the toilet will be roughly 2-9 business days depending on location.
- Transit time for the bidet seat will be roughly 2-5 business days depending on location.
- Please check the toilet for damages upon receipt and notify us within 5 days of delivery of any issues so we can expedite the damage claim and send a replacement. We cannot guarantee damage claims will be honored if we are not notified within this window.
- The custom bidet toilet combinations ship for free via Fedex/UPS Ground to the continential US only. They cannot be shipped to HI, AK, or internationally at this time. Expedited shipping is not currently available.
- The toilet will be shipped separately from the bidet seat itself and require an extra 1-2 days of processing due to its size and weight. The shipping weight of the toilet is about 110lbs, please plan accordingly during delivery.
- Transit time for the toilet will be roughly 2-9 business days depending on location.
- Transit time for the bidet seat will be roughly 2-5 business days depending on location.
- Please check the toilet for damages upon receipt and notify us within 5 days of delivery of any issues so we can expedite the damage claim and send a replacement. We cannot guarantee damage claims will be honored if we are not notified within this window.
PROPOSITION 65 WARNING FOR CALIFORNIA CONSUMERS
WARNING: This product can expose you to chemicals including Lead which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
PROPOSITION 65 WARNING FOR CALIFORNIA CONSUMERS
WARNING: This product can expose you to chemicals including Lead which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
PROPISITION 65 WARNING FOR CALIFORNIA CONSUMERS
PROPOSITION 65 WARNING FOR CALIFORNIA CONSUMERS
WARNING: This product can expose you to chemicals including Lead which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
Rest easy and shop with confidence - BidetKing.com is now offering an exclusive 30 Day Risk Free In-Home Trial! A program so fantastic it could only be brought to you by the internet's premier electronic bidet toilet seat retailer - BidetKing.com. Why are we doing this? Because we are so confident in the quality, functionality, and style of our best bidet seats that we are willing to let you try them, in your home, for a whole month. If you aren't completely satisfied with your purchase, simply send it back to us and we'll give you a full refund. If you would like a pre-paid return label, the cost is $35 which would be deducted from the refund.
Program Details: Simply purchase a qualifying washlet bidet seat where the 30 Day Trial program is listed. From the date of purchase, you will have 30 days to receive, install, and use the toilet seat bidet in your home. If you find that you are not 100% satisfied with your purchase, call us for a RMA (return authorization) number, and then ship the seat back to us for a full refund minus shipping costs.
Qualifying models: Bio Bidet BB-2000, Alpha JX, Alpha UX Pearl, Brondell Swash 1400, Blooming NB-R1063, Bio Bidet Discovery DLS, Eco Nova
Fine Print: 30 Day Risk Free Trial applies only to products listed in this category. All returns must have a BidetKing.com RMA number. Returns received without RMA numbers will be refused. Customer is responsible for return shipping costs. Alternatively, customer can request a prepaid return shipping label from us and a $35 fee will be deducted from the refund. Returns must be in good condition with ALL original parts and accessories included. Returns received with missing parts or substantial damage beyond normal usage wear and tear will be subject to additional fees (will be deducted from refund). Orders involving multiple bidet seats may only have (1) unit be considered under the 30 Day Risk Free trial program (other units must be in brand new condition to be returned). (1) 30 Day Risk Free trial per household - regardless of model.
Rest easy and shop with confidence - BidetKing.com is now offering an exclusive 30 Day Risk Free In-Home Trial! A program so fantastic it could only be brought to you by the internet's premier electronic bidet toilet seat retailer - BidetKing.com. Why are we doing this? Because we are so confident in the quality, functionality, and style of our best bidet seats that we are willing to let you try them, in your home, for a whole month. If you aren't completely satisfied with your purchase, simply send it back to us and we'll give you a full refund minus the original shipping cost (roughly $25).
Program Details: Simply purchase a qualifying washlet bidet seat where the 30 Day Trial program is listed. From the date of purchase, you will have 30 days to receive, install, and use the toilet seat bidet in your home. If you find that you are not 100% satisfied with your purchase, call us for a RMA (return authorization) number, and then ship the seat back to us via UPS for a full refund minus original shipping costs.
Qualifying models: Bio Bidet BB-2000, Alpha JX, Brondell Swash 1400, Blooming NB-R1063
Fine Print: 30 Day Risk Free Trial applies only to products listed in this category. All returns must be shipped via UPS with insurance and have a BidetKing.com RMA number. Returns received without RMA numbers or shipped via ineligible carriers will be subject to a 15% restocking fee. In case of return, customer is responsible for return shipping costs as well as original shipping costs (will be deducted from refund). Returns must be in good condition with ALL original parts and accessories included. Returns received with missing parts or substantial damage beyond normal usage wear and tear will be subject to additional fees (will be deducted from refund). Orders involving multiple bidet seats may only have (1) unit be considered under the 30 Day Risk Free trial program (other units must be in brand new condition to be returned). (1) 30 Day Risk Free trial per household - regardless of model.
Rest easy and shop with confidence - BidetKing.com is now offering an exclusive 30 Day Risk Free In-Home Trial! A program so fantastic it could only be brought to you by the internet's premier electronic bidet toilet seat retailer - BidetKing.com. Why are we doing this? Because we are so confident in the quality, functionality, and style of our best bidet seats that we are willing to let you try them, in your home, for a whole month. If you aren't completely satisfied with your purchase, simply send it back to us and we'll give you a full refund. If you would like a pre-paid return label, the cost is $35 which would be deducted from the refund.
Program Details: Simply purchase a qualifying washlet bidet seat where the 30 Day Trial program is listed. From the date of purchase, you will have 30 days to receive, install, and use the toilet seat bidet in your home. If you find that you are not 100% satisfied with your purchase, call us for a RMA (return authorization) number, and then ship the seat back to us for a full refund minus shipping costs.
Qualifying models: Bio Bidet BB-2000, Alpha JX, Alpha UX Pearl, Brondell Swash 1400, Blooming NB-R1063, Bio Bidet Discovery DLS, Eco Nova
Fine Print: 30 Day Risk Free Trial applies only to products listed in this category. All returns must have a BidetKing.com RMA number. Returns received without RMA numbers will be refused. Customer is responsible for return shipping costs. Alternatively, customer can request a prepaid return shipping label from us and a $35 fee will be deducted from the refund. Returns must be in good condition with ALL original parts and accessories included. Returns received with missing parts or substantial damage beyond normal usage wear and tear will be subject to additional fees (will be deducted from refund). Orders involving multiple bidet seats may only have (1) unit be considered under the 30 Day Risk Free trial program (other units must be in brand new condition to be returned). (1) 30 Day Risk Free trial per household - regardless of model.
Rest easy and shop with confidence - BidetKing.com is now offering an exclusive 30 Day Risk Free In-Home Trial! A program so fantastic it could only be brought to you by the internet's premier electronic bidet toilet seat retailer - BidetKing.com. Why are we doing this? Because we are so confident in the quality, functionality, and style of our best bidet seats that we are willing to let you try them, in your home, for a whole month. If you aren't completely satisfied with your purchase, simply send it back to us and we'll give you a full refund. If you would like a pre-paid return label, the cost is $35 which would be deducted from the refund.
Program Details: Simply purchase a qualifying washlet bidet seat where the 30 Day Trial program is listed. From the date of purchase, you will have 30 days to receive, install, and use the toilet seat bidet in your home. If you find that you are not 100% satisfied with your purchase, call us for a RMA (return authorization) number, and then ship the seat back to us for a full refund minus shipping costs.
Qualifying models: Bio Bidet BB-2000, Alpha JX, Alpha UX Pearl, Brondell Swash 1400, Blooming NB-R1063, Bio Bidet Discovery DLS, Eco Nova
Fine Print: 30 Day Risk Free Trial applies only to products listed in this category. All returns must have a BidetKing.com RMA number. Returns received without RMA numbers will be refused. Customer is responsible for return shipping costs. Alternatively, customer can request a prepaid return shipping label from us and a $35 fee will be deducted from the refund. Returns must be in good condition with ALL original parts and accessories included. Returns received with missing parts or substantial damage beyond normal usage wear and tear will be subject to additional fees (will be deducted from refund). Orders involving multiple bidet seats may only have (1) unit be considered under the 30 Day Risk Free trial program (other units must be in brand new condition to be returned). (1) 30 Day Risk Free trial per household - regardless of model.
BidetKing.com accepts returns or exchanges on new and unused products within 45 days of shipment date - with the exception of bidet toilet combination units and open box items that are on final sale. New and unused means the bidet has not been installed, used or altered in any way and remains in resaleable condition. Due to the hygiene nature of our business, any products that have been hooked up to water or used in any way are not eligible for return due to Public Health Regulations and BidetKing.com policy.
Open box specials are final sale with no returns or exchanges.
Bidet toilet combination units and open box items are on final sale and returns are not accepted (manufacturer warranty applies in the event of damage or defect).
Returns and exchanges must still be in their original packaging with all parts and accessories included or be subject to a 15% restocking fee.
Return Shipping
Customers are responsible for return shipping fees unless BidetKing.com makes a mistake on the order. Returns must be shipped via UPS or Fedex with insurance, BidetKing.com is not liable for damages incurred during shipment. Return shipping address will be given when RMA number is issued.
If you ordered the wrong item, wrong size/have fitment issues, or simply changed your mind
We will refund you for your purchase price minus the original shipping cost, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, parts, etc., where applicable, provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out or non-returnable item. Please note that we will deduct the original cost of shipping from the refund regardless if your item was originally shipped to you for free.
BidetKing.com accepts returns or exchanges on new and unused products within 45 days of shipment date - with the exception of bidet toilet combination units and open box items that are on final sale. New and unused means the bidet has not been installed, used or altered in any way and remains in resaleable condition. Due to the hygiene nature of our business, any products that have been hooked up to water or used in any way are not eligible for return due to Public Health Regulations and BidetKing.com policy.
Open box specials are final sale with no returns or exchanges.
Bidet toilet combination units and open box items are on final sale and returns are not accepted (manufacturer warranty applies in the event of damage or defect).
Returns and exchanges must still be in their original packaging with all parts and accessories included or be subject to a 15% restocking fee.
Return Shipping
Customers are responsible for return shipping fees unless BidetKing.com makes a mistake on the order. Returns must be shipped via UPS or Fedex with insurance, BidetKing.com is not liable for damages incurred during shipment. Return shipping address will be given when RMA number is issued.
If you ordered the wrong item, wrong size/have fitment issues, or simply changed your mind
We will refund you for your purchase price minus the original shipping cost, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, parts, etc., where applicable, provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out or non-returnable item. Please note that we will deduct the original cost of shipping from the refund regardless if your item was originally shipped to you for free.
BidetKing.com accepts returns or exchanges on new and unused products within 45 days of shipment date - with the exception of bidet toilet combination units and open box items that are on final sale. New and unused means the bidet has not been installed, used or altered in any way and remains in resaleable condition. Due to the hygiene nature of our business, any products that have been hooked up to water or used in any way are not eligible for return due to Public Health Regulations and BidetKing.com policy.
Open box specials are final sale with no returns or exchanges.
Bidet toilet combination units and open box items are on final sale and returns are not accepted (manufacturer warranty applies in the event of damage or defect).
Returns and exchanges must still be in their original packaging with all parts and accessories included or be subject to a 15% restocking fee.
Return Shipping
Customers are responsible for return shipping fees unless BidetKing.com makes a mistake on the order. Returns must be shipped via UPS or Fedex with insurance, BidetKing.com is not liable for damages incurred during shipment. Return shipping address will be given when RMA number is issued.
If you ordered the wrong item, wrong size/have fitment issues, or simply changed your mind
We will refund you for your purchase price minus the original shipping cost, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, parts, etc., where applicable, provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out or non-returnable item. Please note that we will deduct the original cost of shipping from the refund regardless if your item was originally shipped to you for free.
BidetKing.com warehouses its own inventory so we can ship your order FAST.
Shipping Rates
Continental US (lower 48 states)
FREE ground shipping on orders over $99! $5.95 flat rate shipping for orders under $99. Ground shipping orders may be shipped via a variety of carriers including Fedex, USPS, and UPS.
BK Express Quickship Program applies only products marked with the Express Quickship tag on the product page and is valid in the 48 Continental US. (Click here for additional details.)
Alaska & Hawaii
$40 Flat rate shipping via USPS Priority or $50 flat rate shipping via Fedex Ground or UPS. Shipping is flat rate so buy more and save!
Unfortunately, we are not able to ship integrated bidet toilet combos to Alaska or Hawaii (48 Continental US only).
Canada
FREE shipping on orders over $200 via Fedex Ground or UPS Standard.
FREE shipping on orders over $499 via USPS Priority Mail.
$20 Flat rate shipping on orders under $99.
$30 Flat rate shipping via USPS Priority on orders under $499
Important Note:
All shipments from the US to Canada are subject to Canadian duty charges. Unfortunately we cannot determine this duty and it is completely independent of any shipping charges from BidetKing.com.
Fedex and UPS charge Canadian customers a "brokerage fee" in addition to duty when bringing packages across the border. The fee usually ranges from $40-$80USD depending on value. To avoid this fee, we suggest Canadian customers to select USPS Priority. Most orders will be charged a duty fee by your local customs office. We are not responsible for, and we do not provide refunds or credits for the customs duty fee or Fedex/UPS brokerage fees.
BidetKing.com warehouses its own inventory so we can ship your order FAST.
Shipping Rates
Continental US (lower 48 states)
FREE ground shipping on orders over $99! $5.95 flat rate shipping for orders under $99. Ground shipping orders may be shipped via a variety of carriers including Fedex, USPS, and UPS.
BK Express Quickship Program applies only products marked with the Express Quickship tag on the product page and is valid in the 48 Continental US. (Click here for additional details.)
Alaska & Hawaii
$40 Flat rate shipping via USPS Priority or $50 flat rate shipping via Fedex Ground or UPS. Shipping is flat rate so buy more and save!
Unfortunately, we are not able to ship integrated bidet toilet combos to Alaska or Hawaii (48 Continental US only).
Canada
FREE shipping on orders over $200 via Fedex Ground or UPS Standard.
FREE shipping on orders over $499 via USPS Priority Mail.
$20 Flat rate shipping on orders under $99.
$30 Flat rate shipping via USPS Priority on orders under $499
Important Note:
All shipments from the US to Canada are subject to Canadian duty charges. Unfortunately we cannot determine this duty and it is completely independent of any shipping charges from BidetKing.com.
Fedex and UPS charge Canadian customers a "brokerage fee" in addition to duty when bringing packages across the border. The fee usually ranges from $40-$80USD depending on value. To avoid this fee, we suggest Canadian customers to select USPS Priority. Most orders will be charged a duty fee by your local customs office. We are not responsible for, and we do not provide refunds or credits for the customs duty fee or Fedex/UPS brokerage fees.
BidetKing.com warehouses its own inventory so we can ship your order FAST.
Shipping Rates
Continental US (lower 48 states)
FREE ground shipping on orders over $99! $5.95 flat rate shipping for orders under $99. Ground shipping orders may be shipped via a variety of carriers including Fedex, USPS, and UPS.
BK Express Quickship Program applies only products marked with the Express Quickship tag on the product page and is valid in the 48 Continental US. (Click here for additional details.)
Alaska & Hawaii
$40 Flat rate shipping via USPS Priority or $50 flat rate shipping via Fedex Ground or UPS. Shipping is flat rate so buy more and save!
Unfortunately, we are not able to ship integrated bidet toilet combos to Alaska or Hawaii (48 Continental US only).
Canada
FREE shipping on orders over $200 via Fedex Ground or UPS Standard.
FREE shipping on orders over $499 via USPS Priority Mail.
$20 Flat rate shipping on orders under $99.
$30 Flat rate shipping via USPS Priority on orders under $499
Important Note:
All shipments from the US to Canada are subject to Canadian duty charges. Unfortunately we cannot determine this duty and it is completely independent of any shipping charges from BidetKing.com.
Fedex and UPS charge Canadian customers a "brokerage fee" in addition to duty when bringing packages across the border. The fee usually ranges from $40-$80USD depending on value. To avoid this fee, we suggest Canadian customers to select USPS Priority. Most orders will be charged a duty fee by your local customs office. We are not responsible for, and we do not provide refunds or credits for the customs duty fee or Fedex/UPS brokerage fees.
BidetKing is committed to providing the best customer experience possible. As such, we've expanded our operations with additional fulfillment warehouses to launch our new Express Quickship Program. Products marked with the Express Quickship tag will typically be delivered within 2 business days in the Continental US (same as Amazon Prime) at no additional cost. Just select UPS Ground at checkout.
Program Details
⚡ 95% of orders in the Continental US can be delivered within 2 business days via ground shipping - see map below
⚡ Orders received by 12PM PST will generally ship same day, but is not guaranteed
⚡ Delivery times are based on UPS Ground estimates and not guaranteed - choose an expedited shipping option if you need a guarantee
BidetKing is committed to providing the best customer experience possible. As such, we've expanded our operations with additional fulfillment warehouses to launch our new Express Quickship Program. Products marked with the Express Quickship tag will typically be delivered within 2 business days in the Continental US (same as Amazon Prime) at no additional cost. Just select UPS Ground at checkout.
Program Details
⚡ 95% of orders in the Continental US can be delivered within 2 business days via ground shipping - see map below
⚡ Orders received by 12PM PST will generally ship same day, but is not guaranteed
⚡ Delivery times are based on UPS Ground estimates and not guaranteed - choose an expedited shipping option if you need a guarantee
BidetKing is committed to providing the best customer experience possible. As such, we've expanded our operations with additional fulfillment warehouses to launch our new Express Quickship Program. Products marked with the Express Quickship tag will typically be delivered within 2 business days in the Continental US (same as Amazon Prime) at no additional cost. Just select UPS Ground at checkout.
Program Details
⚡ 95% of orders in the Continental US can be delivered within 2 business days via ground shipping - see map below
⚡ Orders received by 12PM PST will generally ship same day, but is not guaranteed
⚡ Delivery times are based on UPS Ground estimates and not guaranteed - choose an expedited shipping option if you need a guarantee