Supply Chain Issues: TOTO USA is currently facing some supply chain issues. Many popular washlets and washlet+ systems are facing consistent 2-6 week lead times. These items are rarely "in stock" as new shipments go toward filling long backorder lists. As such, we are unable to guarantee shipments dates and can only provide rough estimates at this time.
Please note, we are not responsible for late shipments due to carrier delays as they have suspended most service guarantees indefinitely. We are unable to provide shipping refunds for carrier delayed shipments until they resume their service guarantees.
Currently only "Next Day Air" service is guaranteed.