Brondell Swash 1400 Bidet Toilet Seat

Customer Reviews

Heaven Review by Peter

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I recently purchased the brondell 1400 and installed it. IT IS THE MOST WONDERFUL THING SINCE SLICED BREAD. Easy to install (I did have to have an electrician) easy to operate, such a clean and wonderful feeling....aaaaahhhh.

Peter in Ottawa (Posted on 9/11/2018)

Amazing Brondell 1400 Review by Libby

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Never having used or even known about bidet seats, I did a lot a research, read a lot of reviews, and chose the Brondell 1400. I love everything about it. I can't imagine anything better. The ease of installation, the design, the water temps, the spray adjustments and options, the drying air, the comfort and ease of use, the seat heat which I do not need, the night light inside, the sterilize and deodorize options, the settings for two users if needed, I just love this thing and use it once or twice a day. For anyone with sensitive skin, or any kind of hemorrhoids or other issues, or who simply want to be cleaner all the time, this is a godsend, wish I had known about these things years ago. Love this model, so glad I chose it. (Posted on 9/11/2018)

Very pleased Review by Swashee

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Very pleased. Exactly as advertised. As some have commented, difficult to position oneself for anterior female cleansing, even with nozzle in most forward position. Would make the same purchase again, however, if I wanted to install in second bathroom. (Posted on 9/11/2018)

Great with Caveats Review by Dan

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The Brondell 1400 is a great beginning for a future design that REALLY rocks. Works fine+ EXCEPT the "forward" function intended for female usage fails miserably in moving forward far enough to work as intended. As is (and no corrective actions possible as per Brondell) - the "forward" function is useless unless the female contorts their body. The remaining functions seem to work as intended and work well - really pleased with cleaning actions.

A major issue is the restricted opening due to the design cramming operational parts intruding into the opening of the commode. Our "elongated" opening is even reduced by well over an inch. I would hate to see the "regular" opening after installing the washlet.

In my opinion, the Brindell 1400 is a really great attempt at a supurb washlet. I also opine that Brondell could address the above caveats with enough effort.

Not having owned "other" brand washlets, I have no comparisons. It would be helpful to experience "others" or know of knowledge gained by those having experienced "other" brands.

(Posted on 8/22/2018)

Good for bowel disease people Review by CRAFTQUEEN

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This is my second Brondell swash purchase with this time buying the model 1400. I just wanted to upgrade and put the older one in my guest bath. Quality is apparent. Anyone with inflammatory bowel disease will find this a much needed item. The cleanliness you experience is something you can't get with baby wipes or just toilet paper. This translates into less irritation which can be painful. Really I don't ever want to live without a bidet. BidetKing as a company to deal with is top notch. (Posted on 8/7/2018)

Amazing! Review by James

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I purchased the Bondell 1400 after reviewing the product on this and other sites. This Bidet has been nothing short of life changing. I suffer from Crohn's and some other medical conditions and this Bidet is a literal lifesaver. I will never go back to toilet paper and with our house paper usage, it will be less than a year before this product pays for itself. The seat arrived beautifully packaged and was very simple to install. The remote functions correctly and is packed with options. Anyone considering a Brondell or any other brand should purchase this Bidet. (Posted on 7/25/2018)

Fatastic Review by Barb

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This is my 2nd Swash toilet seat. I love them both. The newest model has a nightlight which is very useful. I love the heated seats and butt washing features.
Fantastic product! (Posted on 7/11/2018)

Very Satisfied Review by Cheryl

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I am very pleased with my Swash 1400 Bidet. I looked into others before buying. I wanted quality along with simplicity. This was easy to set up with the online directions. I made sure that I purchased the right size toilet seat when I ordered so the reach would be accommodating. It’s nice that this also can sanitize itself too, along with dry & deodorize. Also, the blue light inside toilet is just right. (Posted on 6/13/2018)

Exceeded my expectations Review by Mike

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This is my first experience with a bidet and both my wife and I are totally satisfied and impressed with the Swash 1400. It is a full featured well built unit and has a 3 year warranty. We bought it because of the features, price and warranty along with customer feedback that Brondell works with customers when they have problems. Bidet King was very helpful pre purchase and processed and shipped my order promptly. Their prices were the best that I could find. Very happy with Brondell and Bidet King. (Posted on 6/5/2018)

If you’re on the fence go ahead Review by Timnlea

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I’ve had the bidet about a month now and regret nothing. You get a level of clean you just can’t accomplish with toilet paper.
The water pressure depends on your homes water pressure to an extent so it will differ for everybody a little but at my house the strongest setting is almost too strong. Needless to say everything gets clean.
The temp is plenty warm too. There is a tiny moment where cold water from the line hits you but it only lasts a second and it doesn’t bother me.
The nozzles adjust to everywhere so don’t worry it will reach the spots.
The dryer is a bit superfluous. I don’t really have the patience to sit there long enough for it to work but that’s expected. Sometimes I will use the tp just a bit and finish with the dryer. So if your goal is to be more eco friendly and do away with tp you’re gonna have to be prepared for the wait.
The deodorizer is a nice touch and helps.
The controls are pretty easy understand. I usually just use the auto and stop it when I want.
The way the seat sits will be weird at first. It angles you forward I’m going to assume so you’re in the right position. But I got used to it after the first week.
I do sit on the lid (135lbs) and it holds up well but it feels like my husband would probably break it even though he’s well under the weight limit. Might just be paranoia since it’s so expensive.
All in all I love it. Will always have one now. And it’s going to be great for any woman during their period. Women will understand sometimes you just wanna wash up down there during that time. (Posted on 6/1/2018)

Sad, not a happy customer Review by Jim Vanden Brook

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I purchased the S1400 for my wife in our master bathroom through Bidet King. With in the first 3 weeks the left hing BROKE. When I call Bidet King they referred me to Brondell Swash and they were very helpful. They said I could send it in and they would repair It or send me the part and I could repair it.
They sent the part quickly but when I went to repair it there was ANOTHER BROKEN PART. I called Bidet King for a refund and they said they could not take it back because it was USED!! My wife is 5’7” 130 lbs and I am 6’2” 225lbs.
It was not abused, disappointed in the quality so for.....but the service by Brondell Swash has been very good.

*Response from BidetKing* While we cannot take back used items for refund, it is certainly covered under the warranty and any/all broken pieces will be repaired or replaced by Brondell. (Posted on 5/21/2018)

Will never go back Review by leanda

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The pros by far outweigh the cons but let me go through them anyway.
Pros:
Very clean tush
Very clean tush (needed to be stated twice)
Self cleaning
Looks sophisticated
Deodorizing feature gives emotional support
Remote mounts easy (love the magnetic feature)
Two user memory settings are perfect for me and hubby (you can set a memory for both number 1 and number 2 for each user)
Operating is very user friendly and customization is extensive
Heated water feels lovely
Heated air feels lovely too
Heated seat will be so nice in the winter
And maybe most important the water pressure is plenty strong (but I hear it all depends on the pressure you already have in your house)
Very clean tush!

Cons:
Sits a little funny at first but by day two I was used to it and it didn’t bother me
The hole is a little small feeling (I have a round seat. The elongated might be a bit bigger) So women wont have as much room to wipe between their legs (number 1 y’all) then they are used to.
The air dryer is nice but most people probably will not have the time it would take to actually get you dry. Especially women.

Overall I’m in love. Can’t talk about toilets without getting a little graphic so here it goes. Men or women who have hairy backsides will adore this. You will feel super clean every time. Also people with hard to reach backsides (everybody is shaped different). Women will love this during their period. Especially the more mature ladies as things get heavier with age. Older people may be reluctant to try but anybody who has a hard time getting around absolutely needs this. For everybody else just get it anyway because it’s more hygienic and looks extremely cool.
(Posted on 5/14/2018)

Very good Review by poo1

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my wife loves it, hates being away from home when she needs to do her business. Works well for me but not 100%. Very good seat, would recommend. (Posted on 4/11/2018)

It Works!!!!! Review by Huummer

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This is a Great Product.
The New 1400 has improved over the 1000 and is worth the the extra money.(I have both)
(Posted on 4/10/2018)

Blundell swash 1400 Toilet Seat. Review by May

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The Brondell Swash 1400 Bidet Toilet Seat is awesome. I wish I am purchased one earlier.
Purchased from BidetKing , Merchandise arrived in excellent condition and arrived on time. I
Thanks BidetKing for service and pricing.

(Posted on 4/10/2018)

Excellent Review by Shelley

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I love my Swash 1400. I have a Swash 1000 and my first home and moved to help care for my aging parents and needed a new SWASH. They have oblong toilets and my Swash 1000 was for a round toilet so I HAD to get a new one! Boy do I love it! I love my Swash 1000 and love the 1400 even more! It cleans front and back wonderfully with heated seat, heated water, and air dry. The night light is an added bonus of not having to turn on the overhead light and "wake all the way up". As soon as I can, I will be getting another SWASH 1400 as there is another toilet in the house and once you have one, you don't want to use a toilet without one! (Posted on 4/9/2018)

Excellent product Review by Please be seated

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Great item well worth the money. So many features to make it a winner (Posted on 4/9/2018)

Not completely impressed Review by Sfrn

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For $700 not too impressed with this bidet. Too many buttons with too many unnecessary functions on the remote that you can’t make out at night when the lights are off. The blue toilet bowl light is too bright, even with the lid down. Pressure of water is weak. I agree with other reviewers that the wand doesn’t reach far enough. This bidet should be half the price. (Posted on 4/7/2018)

Excellent Review by Joey

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Our Blondell Swash replaced and older bidet we had from another manufacturer. Our Swash is up and running, and I can honestly say it is far superior to our older bidet seat. The folks in our household definitely recommend the Swash, it’s affordable and does the job! (Posted on 4/7/2018)

BRONDELL 1400 SWASH Review by SUSIE

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WE RECEIVED IT ABOUT 4 MONTHS AGO AND IT WAS IN PERFECT CONDITION. WE INSTALLED WITH A LITTLE LEAKING PROBLEM ON THE HOSES, BUT THAT IS FIXED NOW WITH A LITTLE MORE TIGHTING THEN EXPECTED. WE LOVE THE NIGHT LIGHT AND EASY INSTALLATION. IT HAS WORKED WELL. WE ESPECIALLY LIKE THE EASY TO UNDERSTAND REMOTE. CAN'T BELIEVE WE HAVE A REMOTE FOR A TOILET SEAT, BUT THERE SEEMS TO BE ONE FOR EVERYTHING NOW! THE BACK WASH IS GREAT WARM AND JUST WHERE IT NEEDS TO BE. THE FRONT SPRAY SHOULD BE EXTENDED MORE FOR A WOMENS ANATOMY AS IT DOES NOT COME FORWARD ENOUGH UNLESS YOU LEAN FORWARD. THE WATER TEMPERATURE IS NICELY REGULATED AND DOES A GREAT JOB AT CLEANING. THE DRYING COULD EITHER LAST LONGER OR HAVE MORE AIR PRESSURE. JUST A LITTLE DAB WILL DO YOU THERE WITH PAPER.
I LIKE THAT I NO LONGER HAVE TO USE BABY WIPES AND MISS THE BIDET WHEN NOT AT HOME, YOU GET USE TO BEING SPOILED AND CLEAN. (Posted on 4/6/2018)

Love it! Review by tward

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Aesthetically looks great, cords out of sight on left side looking at it. Extremely comfortable seat - did not know I would like a warmer so much! Warm wash, terrific easy to use remote. This seat is a life-changer! The only reason for 4 instead of 5 stars is that the from nozzle does not reach far enough to clean the front area without moving and bending a bit. I am not sure any seat bidet can do that. Overall extremely pleased with quality, features, and aesthetics. I mean, the blue led glow in the water! (Posted on 2/22/2018)

Great product well made Review by Ron

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I purchased the 1400 model and was very surprised to find a plastic product being so well made. In this day of cheap material and labor it is refreshing to find a product that not only does exactly as it was engineered to do but it looks good, feels good and works well. Very easy to install, a great user manual and just a few hand tools to get it on the commode and doing what it should without the hassle of calling for assistance. When I got into this website I noticed the model I purchased had gone on sale just a week after I bought mine. I called BidetKing and inquired as to the possibility of getting a refund and lo and behold it wasn't anytime at all I saw my refund in PayPal. Can you beat that for customer service? My confidence in BidetKing skyrocked. Here is a company totally tuned to make sure you are satisfied. Congratulations! (Posted on 2/16/2018)

Best money I've ever spent Review by Carla

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This is our fourth bidet toilet seat, our third Swash 1400. We bought the first to help my 85-year old father-in-law with toileting, he lives with us, has dementia, limited mobility, and uses a walker. His Occupational Therapist suggested we look into a bidet seat and it was life-changing! We were so impressed with it that we bought one for our cabin in northern Michigan, where the toilet seats are ALWAYS cold! Fabulous! But after spending 10 days there, we found that we couldn't live without the bidet when we returned home, so we bought another. And another. Warm seats, night light, warm water, warm air, so clean . . . We've also bought one for my 86-year old mother. I really should work on commission, I can SELL these things! Here's what I tell people: when your kid comes in a muddy mess from playing in the rain, do you start wiping him down with paper towels? No! You put him in the shower and clean him up with running water. Point made.

I love the endless supply of warm water, the various angles of the spray, and the great cleaning job it does. There's also a "deodorizing" button in case the bathroom doesn't smell like fresh flowers when you're finished. We are totally sold on these seats (Posted on 2/6/2018)

Personal Best Review by Nadine C

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I've been loving my Brondell 1400. I previously had a Biffy and I love your product. I love the seat temperature, water temperature, and the different water pressures. The only thing I would suggest is to have the remote light up better, so you don't have to turn on the lights at night. All buttons should light up at night. But I still love it! (Posted on 1/30/2018)

Very satisfied. Review by Casey

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This is our third Bidet seat and have been very satisfied with our last two purchases. Our first purchase- although it works well- there is a discoloration on the seat. I wouldn't think that this seat would be porous that a stain would be possible (2 x 2 inch area)..
Any suggestions on how to remove it or could there be a defect in the seat material from 5 years ago?

**BidetKing Response** Discoloration of the seat plastic usually occurs due to abrasive chemicals in typical bathroom cleaners like bleach, ammonia, and alcohol based cleaning agents. Be sure to use just warm water and mild soaps to clean glossy plastics like bidet seats.
(Posted on 1/19/2018)

Greatest purchase in years Review by Joy

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I just purchased a Blondell Swash 1400 Bidet and it is one of the best things I’ve ever bought for myself. I thought the price was reasonable for all the options on it. The quality is great and it was easy to install. I know there are more expensive bidets with more options, but this one works great for me. If you are considering purchasing a bidet, this one is a great option. Bidet King service people are alsoa pleasure to work with. (Posted on 1/18/2018)

Money Well Spent Review by disdude28

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Ordered a Swash 1400 for my parents. They thought it was a step into the future. They loved the gift and it's something they will use every day. Well worth it for the ones you love :) (Posted on 1/18/2018)

Best decision I made in 2017! Review by Michael

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I purchased the Brondell Swash 1400 as a gift for my wife and I. It is our first bidet, and we both absolutely love it! I do not know how we lived without one all these years. Anytime I have to take care of "business" away from home, I joke with my wife that I had to "go" like a common human. It really is a luxury that we will never be able to do without from now on. I got our bidet seat at BidetKing for a great price, and they shipped it very quickly. I will be saving up to get one for our guest bathroom next. (Posted on 1/18/2018)

Praise the Lord Review by Luke Duke

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This is my first Bidet and I love everything about it; nice temperatures, excellent positions, awesome pressures and lights up with a soft blue light. I do recommend this bidet and I'm sure there are others on the market just as compatible.....Nut I have the King of Bidets!! (Posted on 12/29/2017)

That's what I'm talking about Review by Luke

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I love my Brondell Swash 1400, It was right in time for Christmas. Right water pressure, right temperatures and right position. I did it right the first time, I wanted the best. (Posted on 12/29/2017)

Great choice Review by rjdicker

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I purchased this bidet for my brother, who is handicapped and cannot communicate. He always fought with his care staff during toileting. His dignity and privacy are very important to him, and he hates having people take care of him in the bathroom. What can I say, we installed the bidet and from the FIRST time he used it, he is a different person. He does not fight them, and has a huge smile on his face. What a GODSEND. He loves this bidet. I was initially worried that the power of the spray would make him angry, but his care staff adjusted the settings and it is perfect. THANK YOU, THANK YOU, THANK YOU. I wish that we had considered this sooner. We did extensive research on all bidets and chose this one because of the self cleaning function, the quality parts, the warranty, and the filter and air freshener functions. Not to mention all of the wonderful adjustments that can be made. I would highly recommend this bidet to anyone. (Posted on 12/11/2017)

great product Review by Andre

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If only more people had these. Just returned from a trip where I didn't have access to a bidet, and can't wait to get back to using one daily. The Brondell product is excellent, and works exactly as indicated in the ads and promotions. Especially as we age, this bidet helps to keep clean and freshened. After a lot of coarse toilet paper on the road, it will be good to use the Brondell bidet again. (Posted on 12/7/2017)

I'm in love Review by Clean Tush

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Just bought this about a month ago and I'm in love. We will never have a regular toilet seat ever again. I did tons of research after discovering the Toto washlet, but not wanting to spend about a thousand dollars, I found this model, which had all the same luxury features for less than half the price. I was skeptical at first, but as soon as we installed it (which was SO easy - we are not handy at all and it only took 20 minutes with their easy installation video on Brondell's site) I realized we had made the right choice and saved a ton of money. I love the warm seat on cold mornings, the water pressure is good (almost too good at the highest setting!) and fully adjustable to get it to your preference. It's so easy to work and makes going to the bathroom actually kind of fun. I though wiping would still be necessary, but I was wrong. This thing fully cleans so well that no toilet paper is needed at all, unless you want to manually dry the water off. I've already convinced some relatives to buy one because it will essentially pay for itself now that we don't need to buy those expensive sewer-clogging wipes anymore! It was a great purchase and so far, we love it. The blue nightlight is also very cool. 5 stars all the way. Highly recommend. (Posted on 12/6/2017)

Scalding Hot Review by Bill

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While the Brondell 1400 worked for about 2 months (just one user), about two weeks ago it began shooting scalding hot water, which required an immediate use of the STOP button. In fact the entire electronics seems to be malfunctioning. BidetKing.com referred me to Brondell, and I'm going through the process in which I HOPE they fix it. Requires dis-assembly and re-assembly, just more of a pain in the butt (pun intended). (Posted on 11/27/2017)

Incredible! Review by Rico

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The Brondell Swash 1400 I purchased recently has been one of the greatest home appliance purchases I have ever made in my 25+ years of home onwnership. The Swash has turned a daily event into a pleasurable ritual fit for a king (and queen). It has literally changed my life... the remote control with multiple settings, seat heater and an LED light are just a few of the many features. I would recommend this seat to everyone! (Posted on 11/15/2017)

Don't get burned -- don't buy Review by Dowsley

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Nice looking Bidet however there are a couple of problems.
Firstly there isn't enough pressure to do the job. Secondly, and more important, is that no matter what heat level I set the water starts out at that level then after a few seconds turns scalding hot. I don't like to be burned so I leave the setting to no heat. The cold water is not very pleasant. My biggest disappointment is that I can't return it do to sanitation laws. What a great business where you can sell a defective product and not have to replace it.
I already own BioBidet which I really like but this Brondell is junk.

**BidetKing.com Response**
It sounds like there's a defect and your Brondell Swash is certainly covered under warranty. Please contact Brondell at 1-888-542-3355 for warranty service. Thank you (Posted on 11/15/2017)

New & Improved Review by Karen

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My husband and I bought the Swash 1400 to replace our 7yr old Coway BA13. The 1400 has all the features we have come to love and some new and improved features like the modern lid and nifty blue nightlight. I think we're going to have buy one for the downstairs bathroom so we don't fight over our fancy new bidet. (Posted on 8/11/2017)

very satisfying Review by Gerry

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First venture into Bidets and can't believe how nice it is. Warm and clean. Love it! (Posted on 8/2/2017)

Excellent! Review by John G.

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I am a recent convert to bidets and I can honestly say it's one of the best purchases I've ever made. I hate it when I find myself needing to use a public restroom because it feels like I'm taking a step backwards to a less civilized time. Paper seems almost barbaric by comparison to the sanitary alternative of water. I love the bidet and will never be without one in my home again. (Posted on 6/27/2017)

disappointed Review by kdrum

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I just installed my new Swash 1400 to replace the 7-year-old Coway BA13. I expected the feminine wash to extend further. Both the rear and the front wands don't extend as far as the Coway BA13. (Posted on 6/21/2017)

YES Review by Pamela

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Just installed and I'm loving the night light ! Have been using the Swash1000 model for 4 years before it crapped out. Bidet king sent us an email about the 1400 launch and so it was perfect timing.

My husband loves the blue light and I can tell the front female spray is more effective. On the last model I didn't feel much of a difference for front and rear. (Posted on 5/10/2017)