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Shipping Policy

BidetKing.com warehouses its own inventory so we can ship your order FAST.

 


Shipping Rates

Continental US (lower 48 states)

FREE ground shipping on orders over $99! $7 flat rate shipping for orders under $99.

Alaska & Hawaii

$40 Flat rate shipping via USPS Priority or $50 flat rate shipping via UPS Ground.  Shipping is flat rate so buy more and save!

Canada

FREE shipping on orders over $200 via UPS Standard.  

$20 Flat rate shipping via USPS Priority or UPS Standard on orders under $99

$30 Flat rate shipping via USPS Priority on orders over $99

Note: UPS charges Canadian customers a "brokerage fee" when bringing packages across the border.  The fee usually ranges from $40-$80USD depending on value. To avoid this fee, we suggest Canadian customers to select USPS Priority. We do not provide refunds or credits for the UPS brokerage fee.

International Orders

BidetKing.com stocks a few models in 220V.  Please check your country's electrical standard before ordering.  Shipping rates will be based on actual shipping rates via USPS Priority International.  Some sample bidet seat shipping rates are shown below.  Customers are responsible for any duties and taxes charged by their local customs office.

Australia: $105

England: $85

France: $85

UAE: $110

 


Delivery Times

Our Shipping Pledge

Orders received by 1PM PST ship same day in most cases. We ship all orders within 2 business days.

Average Delivery Times

Orders shipped to the West coast usually take 1-3 business days.  Orders shipped to the East coast usually take 3-5 business days.  Orders to Canada take 4-8 business days. 

Local pickup

Yes, we offer local pickup from our warehouse in West Covina, CA M-F 10AM-6PM.  Give us a call during business hours to schedule an appointment.

Expedited Shipping

Give us a call during business hours to get an expedited shipping quote.  

 


 

Details

- We are sorry, but we do not offer COD shipping services - all orders must be paid for prior to shipment.
- Please allow 5 - 7 business days for delivery (depending on your location) before contacting us regarding the status of your order. Due to our high volume of calls, order status inquiries should only be made by sending us an email.
- Tracking numbers will be emailed to the customer as soon as orders are shipped. Smaller items such as hand bidets, travel bidets and spare parts are sent by US Parcel Post. In most cases, there will be no tracking number for smaller items sent by US Postal Mail.
- Tracking information is usually available 24 hours after order is shipped.
- Money order payments must clear prior to shipment.
- Weights stated on order summary pages are shipping weights only and do not reflect the actual weight of products.


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