I buy bidets and filters (ion) from this company in years. Excellent product: solid, resistant, pleasant. Night time a lovely low blue light. Jets are excellent, really hygiene 100%. Hot water provided, seat warmed.
Once the seat began to slide a little. I asked the company. Mr. J C from customer support from BidetKing answered immediately and gave me the solution. he sent me for free two rubber legs and told me tricks to stabilize. Awesome, thank you!
In 8 years or so one of the bidets I have (I have 2 and my daughter has 1) from BidetKing got a problem, the jet was weak. I asked and the company replied immediately and extensively, in detail. They told me to replace the nozzle, sent me video, sent me instruction. I bought it, and arrived. I followed instructions from video, simple and neat, opened up, replaced it. Unfortunately it didn't work. I wrote again to J C. he said "ship the bidet here" and the cost you paid for the nozzle will cover the repair. he also sent me a shipment tag, for free.
I shipped it and they repaired quickly. It was an electric part broken. They shipped it back fairy quickly and now I have it back working like new.
I want to extend my big thanks to JC for his/her awesome help and kindness, friendly talking, smart suggestions, so cool!!!
Great job everyone, congrats!
I highly seriously recommend everyone the BidetKing product and I highly recommend all: take care of your hygiene, you avoid infection, hemorrhoids, constipation, etc... Use a bidet!
