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12/28 Update: We are still seeing small parcel shipments via Fedex, UPS and USPS delayed across the board and we are expecting them to continue through the end of the year.  All 3 carriers are limiting the amount of packages they pick up everyday due to their sorting centers being overloaded.  We are not responsible for late shipments due to carrier congestion as they have suspended all service guarantees indefinitely. 

At BidetKing.com, we are taking every precautionary measure to do our part in reducing the spread of COVID-19. The health of our team and our customers is our top priority as we adapt to the evolving situation. Due to COVID, our industry is also experiencing high demand and thus, periodic inventory shortages across the nation. 

  • This holiday season, online shopping is expected to reach all-time high levels.  Small parcel deliveries via Fedex, UPS and USPS are expected to have delays across the board during peak season from mid November through early December.  We are not responsible for late shipments due to carrier congestion. SHOP EARLY TO ENSURE ON-TIME ARRIVALS.
  • Call center hours: Back to normal 9am - 5pm PST, Monday - Friday.
  • Warehouse staff: Mostly back to normal. We continue to ship out orders with an average 1 day shipping delay for in-stock items. This also affects expedited shipping options. 
  • Walk-ins, drop-offs, and will call pickups at our warehouse location are suspended until further notice
  • 30 Day Trial programs: Back to normal

Thank you for your support during these unprecedented times.

The BidetKing.com Team

covid19update