Kohler Novita Bidet BH-90 / BH-93 Bidet Seat
- Product Review (submitted on December 28, 2015):
It's been about 3 weeks since my Novita was installed.
1) I am 100% satisfied with the Novita BH90. It is exactly as described and advertised in BidetKing.com. I am very happy with the quality and features of the BH90, it really exceeds my expectations.
2) I am also 100% satisfied with your customer service, helpfulness and ease of the whole process. I appreciate the help and expertise provided by James, when I first called to inquire about choices, and especially the subsequent assistance in an exchange.
3) After delivery, I changed my mind on the round BH93 and exchanged it for the elongated BH90. It could not have been a smoother return/reorder process. I appreciate the suggestion to return only the seat - and to keep the rest of items. The entire return/reorder exchange was smooth and timely. (had to pay the cost of return/delivery of course)
4) And delighted with the Black Friday sale!
Bit of advice for prospective buyers who are also replacing their toilets. If you have a choice, go with the elongated (BH90) rather than round (BH90). It is significantly more comfortable and better looking.
I did very extensive research before choosing Bidetking and the Novita. Clearly I made the best choice. I highly recommend bidetking and the Novita.