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Review Details

Brondell Swash 1000 Bidet Toilet Seat

Brondell Swash 1000 Bidet Toilet Seat

Product Review (submitted on October 27, 2015):
We bought this almost two years ago, and were happy at first since this was our first one. 9 months down the road, started having some problems ---called the manufacturer who gave us self-test instructions and took care of the problems. Then, a few months after warranty expiration, same problem surfaced. Called again and trouble shooting guided by factory tech guy, sort of solve the problem, just get by, last month, the problem became worse (no air, no heat), called again, and was told by manufacturer, to send back to repair. The cost would run about $100 (even with our 5-year warranty), and our share was only 25% of the cost. That made me upset, So decided to keep using the cold washer cycle, till it quits. Not a happy user.
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