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Review Details

Clean Sense dib-1500R Bidet Seat w/ Remote

Clean Sense dib-1500R Bidet Seat w/ Remote

Product Review (submitted on January 10, 2015):
I bought a bidet for our remodeled home two years ago. As so many have said, I wouldn't want to live without a bidet in the house now. I have, however had on-going problems with the LID soft close function. I've had two lids and both have cracked and broken at the soft close "ratchet" on the side opposite the electronic ...gizmo. The "right" side of the toilet facing it... Has anyone had this problem with their soft close LID (not seat) on this model?

BidetKing.com Response: HI anikyd51, if the lid soft close damper/hinge has repeated failures, it's mostly likely something going on during use. Is the user leaning back on the lid while seated? Is someone using the closed lid as a seat? These are the most common causes of those issues. Please give us a call if you are experiencing something different. Thanks!
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