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Review Details

Bio Bidet BB-1000 Supreme Bidet Seat w/ Remote

Bio Bidet BB-1000 Supreme Bidet Seat w/ Remote

Product Review (submitted on January 28, 2013):
Product works well and effectively...until the settings malfunction. The manual fails to address any challenges with settings malfunctions nor an opportunity to 'reset' --upon contacting BioBidet, they provided vague instructions to 'reset' but (aside from the fact that effort was a failure) beyond that, they advise they are clueless about how to address any issues and to contact an electrician...for a computerized instrument board malfunctionin the unit? Really? Our specific issue was that (following the instuctions in the manual) we disconnected the perfectly functioning unit for a bathroom remodel. When the unit was reconnected, the warm (seat/water) setting would work once and a few minutes later, just start chiming incessantly. Unless the bidet is kept on Energy Saver, which doesn't provide warm water or seat, the bidet chimes constantly. Why not have something in the manual that identifies what these characteristics mean? It's obviously an alert of some kind - but the mfr cannot provide guidance? For that reason, I will make a purchase of another brand that can offer product support after sale.
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